FAQ
1. I am feeling sick. Can I come in to see the doctor?
2. What should I bring to my office visit?
Monday: Noon – 7:45pm
Tuesday: 8:30am – 7:40pm
Wednesday: 7:00am – Noon
Thursday: 10am – 3:00pm
Friday: 8:30am – Noon
However, the office answers the phone during the following timeframe:
Monday: 9am – Noon & 1pm – 5:00pm
Tuesday: 8:30am – Noon & 1pm – 3:30pm
Wednesday: 7:00am – Noon
Thursday: 8:30am – Noon & 1pm – 3:30pm
Friday: 8:30am – Noon & 1pm – 3:30pm
4. I have a medical question, but your office is closed. What should I do?
5. I need a refill on my medication. Do I call the office to get one?
We ask our patients to give us 3 business days to process refill requests, and there are two ways typically for a patient to request refills: through their pharmacy or through our patient portal.
Our office manages prescription medication scripts through an electronic refill system. If you need a refill on your medication, call the pharmacy that you received your medication from and ask them to request a refill electronically. We will be notified that you have requested medication, and if the request is appropriate we will refill it.
You also can request refills on your medications through our patient portal. If you are registered for our patient portal, log in to your account and click on the medications tab. From the medications page you can check the medications you need refills on and then press the refill medication button. Your refill requests will be sent immediately to our office.
6. Do you accept my insurance plan?
We are a participating provider in the major insurance plans such as Aetna, BlueCross BlueShield, United Healthcare, Cigna, and Medicare. This means that for most plan configurations with those companies, we are an In-network provider. The exception is of course HMO plans. We accept BlueCross HMO of Illinois as well as some Aetna HMO plans.
We also accept most PPO healthcare plans. Do note, however, that we are not necessarily an In-network provider with plans other than those mentioned above. It is your responsibility to know whether or not your provider is in or out of network.
7. Will you accept insurance plans offered on the new healthcare exchanges?
8. What do you charge if I have no insurance?
9. Do you accept workman’s compensation?
10. What is your privacy policy?
11. What is your financial policy?
12. I am not able to pay my bill this month. What should I do?
13. I have a question about my bill.
News & Updates
Welcome to Our New Website – Center for Primary Health Care
Hello and welcome to the Center for Primary Healthcare’s brand new website! We are really excited about finally bringing our patient’s experience of “going to the doctor” up to speed with the 21st century. We think if we can make …
Meet the Staff
Dr. William Crevier
Dr. William Crevier serves as a physician as well as the President and Medical Director of the Center for Primary Healthcare. He received his medical degree from the University of Chicago and completed his residency at Loyola Medical Center. Dr. …